Visitor Information Centers

We’ll show you what makes Seattle so extraordinary

With two downtown visitor centers, complimentary professional concierge services and friendly help from true Seattle experts, we can make your visit to the Emerald City picture perfect.

You can rely on both our visitor centers to deliver:

  • Maps, brochures and other sightseeing and logistical guides
  • Expert advice on museums, theater, dance and opera (including how to get tickets!)
  • Detailed information on sporting events, neighborhood discoveries, local events and city festivals
  • Restaurant reservations
  • Tour information
  • Ground transportation
  • Personal services
  • Rotating partner spotlights and special offers
  • Informational kiosks for self-service

Visitor Information Center in the Washington State Convention Center

Visitor Center & Concierge Services

Seattle Convention Center Arch Building

  • Email: [email protected]
  • Phone: 206.461.5888
  • Location: Upper Pike Street lobby of the Seattle Convention Center Arch building, at Seventh Avenue and Pike Street
  • Hours: Mon-Fri, 9am-4:30pm
  • Holiday Closures: December 22-26; December 29-January 1

Visitor Center & Concierge Services

Seattle Convention Center Summit Building

  • Email: [email protected]
  • Phone: 206.461.5865
  • Location: Olive Way lobby of the Seattle Convention Center Summit building, at Ninth Avenue and Olive Way
  • Hours: Currently open to attendees during meetings and events held in the Summit building

Market Information Center

Pike Place Market

  • Email: [email protected]
  • Phone: 206.228.7291
  • Location: Southwest Corner of First Avenue and Pike Street in Pike Place Market
  • Hours: Daily, 10am-5pm
  • Holiday Closures: December 24-26; December 31-January 1

Advance Trip Planning

Concierge and Visitor Service professionals can answer questions or provide information before you visit. We’d be happy to send you our most up-to-date packet of Seattle maps and visitor guides for your trip. To receive your packet, request one online or contact us by any one of the following ways:


By phone

(866) 732-2695 or (206) 461-5840


By e-mail

 [email protected]

By mail

Visit Seattle
Attention: Visitor Information
701 Pike Street, Suite 800
Seattle, WA 98101

Meet The Concierge Team

  • Rudd Schupp

    Chef Concierge

    Phone 206.461.5885

  • James Weaver

    James Weaver


    Phone 206-461-5840




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